Do you have a question?

Please read the FAQ below, contact us if you have any other questions.

Phone: +4791929291

E-mail: info@skishop.no

FAQ Ski rental

What are your opening hours?

Opening hours are continuously updated on Google and on the Opening hours page; check there before departure for the latest status

Can it be rented without pre-booking?

Drop-in is usually fine when capacity allows, but pre-booking is recommended to ensure availability in high season and get the online discount.

How much discount is given for online booking?

Ordering online gives the least 10% discount when booked no later than the day before, subject to periods and capacity. During the low periods of the winter season, the discount may be higher, and for advance bookings before December 1 20%.

Can the equipment be picked up the day before the rental starts?

Yes, equipment can normally be picked up after the slopes have closed the day before, so that the first rental day can start without waiting.

What is the cancellation policy?

More than 7 days before: we keep 10% (min. 350 kr) of the paid amount; within 7 days: 100% of the rental cost; exception in case of documented event/force majeure may result in refund or rebooking.

Is a deposit required when renting skis?

No, no deposit is required when renting with us

Can I rent ski clothes?

No, we don't. We do not rent out ski clothing. You have to bring your own clothes or buy them in the store.

I have entered incorrect information in my order - can this be corrected?

Answer. Errors in the order can be corrected by contacting us in advance, or we will make the necessary changes upon arrival/delivery.

Can you change equipment if it doesn't fit?

Yes, that's fine.

How do I know what is the right size for alpine ski boots?

You can find the right size by measuring your foot in CM and you will get Mondo Point

Is it possible to extend the rental period?

Availability. Extension is possible according to capacity; please notify before the rental period expires to ensure availability.

What do I do if the equipment is lost/stolen?

Please notify us immediately. In the event of theft, a police report is required; compensation/own share follows the rental terms.

Can skis and snowboards be swapped during the rental period and what is the extra cost?

  • Can skis and snowboards be swapped during the rental period and what is the extra cost?
    Exchanges can be arranged at capacity; any price differences/exchange fees will be clarified in the store on the same day.

Can you deliver the morning of the next day?

Availability. During the winter season, equipment can be delivered the following morning by 11:00 a.m. at no extra charge; please let us know in advance if this time cannot be met.

FAQ Bicycle rental

Can it be rented without pre-booking?

Yes, drop-in is usually fine when capacity allows, but pre-booking is recommended to ensure availability in high season and online discounts.

How much discount is given for online booking?

Online bookings offer a minimum 10% discount when booked no later than the day before, subject to periods and capacity; some off-season periods may be higher.

Can the equipment be picked up the day before the rental starts?

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What is the cancellation policy?

More than 7 days before: retained 10% (min. NOK 350); 0-7 days before: 100%; documented incidents may result in a refund/rebooking after assessment

Is a deposit required for ski or bike rental?

No, we do not normally require a deposit; liability for damage/theft follows the rental terms.

What is the address and shortest route to the cycle paths from Trysil Skishop?

The store is located at Trysil Shellsenter, a short distance from Gullia and GT Bike Park. For the fastest route, you can cycle approx. 100 meters south on the main road to the bottom of Gullia, or you can follow the road up as desired. Bike racks can be borrowed by arrangement for easy transportation of several bikes.

Can you deliver bikes after closing?

Answer. By agreement, the bike can be delivered after closing time in both low and high season. A lock is provided upon collection, and the bike is locked at an agreed location outside the store in line with the instructions given the same day. In high season, this is only done when the next day's demand indicates that we have sufficient control, and is assessed from day to day.

Is it possible to extend the lease?

Yes, extension is possible according to capacity; agree before the end of the rental period to ensure availability of the desired model.

Can you get your bike delivered?

Delivery can be arranged for groups/events according to capacity; please contact us to inquire about availability.

Can collection/delivery be arranged at a location other than the store (for groups/events)?

Yes, this can be organized by agreement for groups / events; time and place to be agreed in advance

What types of bikes are available for rental?

Full suspension, hardtail, electric bike (hardtail and full suspension), as well as child/junior in several sizes; selection may vary with season and capacity.

What to do in the event of a puncture or technical problems during rental?

Stop using the bike and contact us immediately, and the problem will be repaired or the bike replaced as agreed. The solution is agreed based on the cyclist's location, so that you can get going again quickly.