This privacy policy describes how Trysil Skishop AS processes personal data on www.skishop.no and www.skishop.no in accordance with the Personal Data Act and GDPR.

Data controller

The data controller is Trysil Skishop AS, Vestmovegen 24/26, 2420 Trysil. E-mail: info@skishop.no. Telephone: +47 91 92 92 91. Org.nr: 981 443 489.

What information is processed

• Contact data: name, e-mail, telephone and content of inquiries via form or e-mail.

• Customer dialogue and booking-related data: information that is necessary to provide offers, respond to requests or carry out rentals/agreements.

• Usage data and cookies: technical information about visits and usage patterns on the websites (page views, device/reader, referrals), including optional analytics cookies.

Objectives

• Customer dialogue and delivery: responding to inquiries, providing offers and carrying out agreed services.

• Communication and newsletters: sending out updates/offers where consent has been given.

• Operation, security and improvement: statistics, error correction and website development.

Basis for processing

• Appointment/pre-appointment actions: processing necessary to handle requests/orders.

• Legitimate interest: operation, security, improvement and reasonable retention of correspondence for follow-up, complaints and legal claims.

• Consent: newsletter/marketing and optional analytics cookies. Consent can be withdrawn at any time.

Cookies and analytics

We use necessary cookies for basic functions. Optional analytics cookies are only set after consent via our preference banner and can be changed at any time in the cookie settings. If we use analytics services that may involve processing outside the EU/EEA, we use valid transfer mechanisms and supplementary measures. Details of which cookies are used, their purpose and expiry time can be found in the cookie settings on the website.

Sharing and data processors

We do not share personal data with third parties beyond what is necessary to provide services and operate the websites. Typical supplier categories are:

• Operation/hosting and email provider.

• Newsletter platform (only with consent).

• Analytics provider (only if you consent to analytics cookies).
  Data processing agreements are entered into that regulate the processing. Information may be disclosed if required by law.

Transfer outside the EU/EEA

If suppliers process data outside the EU/EEA (e.g. in the USA), the transfer takes place on the basis of valid mechanisms (adequacy scheme, standard contractual clauses and/or EU-US Data Privacy Framework) with necessary additional measures. We regularly assess risks and update the solutions as needed.

Storage time

• Inquiries and customer dialogue: stored for up to 3 years from the last active contact for documentation, customer follow-up, handling of complaints and to safeguard any legal claims. The data is then deleted or anonymized.

• Newsletters/marketing: stored until consent is withdrawn, or no later than 3 years after last interaction if consent is not renewed. Unsubscribing is available in all mailings.

• Technical logs/security: stored for as long as necessary for operation and security, after fixed deletion intervals.

• Statutory data (e.g. accounts): retained in accordance with applicable deadlines, which may involve longer storage than mentioned above.

Safety and security

We implement technical and organizational measures to protect personal data against unauthorized access, alteration, loss or disclosure and follow the principles of privacy by design and privacy by default.

Your rights

Right of access, rectification, erasure, restriction, data portability and to object to processing based on legitimate interest. Where processing is based on consent, consent can be withdrawn at any time. Inquiries about rights should be directed to info@skishop.no.

Access to justice

If you believe that the processing contravenes the regulations, you can complain to the Norwegian Data Protection Authority. Information about complaints can be found at datatilsynet.no.

Changes

We may update this statement in the event of changes to services or regulations. Significant changes will be published on the website, with an updated date.

Contact us

Trysil Skishop AS, Vestmovegen 24/26, 2420 Trysil. E-mail: info@skishop.no. Telephone: +47 91 92 92 91. Org.nr: 981 443 489.

Practical tip for publishing: Include a link to this page in the footer of both domains, and make sure the cookie banner shows which cookies are used and allows visitors to change their preferences.